Mountain Crest Gardens Reviews

Based on 229 customer reviews from our shopper community, Mountain Crest Gardens’s overall rating is 4.64 out of 5 stars and 96% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Mountain Crest Gardens overall a good value option, based on a rating of 4.50 from 6 votes. Most consumers are generally satisfied with Shipping & Delivery (5.0 / 1 review), Customer Service (4.56 / 9 reviews) and Price & Quality (4.25 / 4 reviews) Mountain Crest Gardens offers.

4.6

229 Reviews

Overall Rating

5 Stars

187

4 Stars

17

3 Stars

15

2 Stars

4

1 Star

6

Good Value

4.5

Price & Quality

4.3

Shipping & Delivery

5.0

Customer Service

4.6

Return Policy

0.0

All Reviews (229)
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regor8189
February 25, 2023
"Highly recommend to everyone"
I am very impressed with Mountain Crest Gardens! I ordered a set of different succulents, 3 gallons of Bonsai Jack® Succulent & Cactus Soil, and also pots for my plants. The variety of succulents on the website is impressive, the reviews are very good too, so I took my chance and never regret it. The succulents arrived in perfect condition and were well-packaged to prevent damage during transit. The pots were also high-quality and stylish, adding a nice touch to my home decor. The soil provided was of excellent quality, which is important for the health of succulents. I appreciated the clear care instructions provided with the order, making it easy for me to maintain my new plants. I highly recommend Mountain Crest Gardens to everyone!
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JefferyPearson
September 29, 2022
"Constantly broken, diseased or missing"
I ve ordered three times and each time the packing is worse and so is the quality. Plants are broken often due to being left lose. Some you can tell they sent you broke because it's cut in half and started to grow an offshoot! Today I got two with rot they tried to hide with drying it out but it's still obvious with the black and yellow leaves. Two plants were left out, two had intense powdery mildew and we're trash, and two had half the leaves knocked off them. The free succulent had three rows of leaves each filled with holes and one had a scissor bug in it! I officially hate this place with their crappy half packing, forgetting stuff and their "gift" of a diseased succulent. I have about 150 succulents and buy from all over, Whole Foods, Etsy, Home Depot, FairySucculents etc and this place is the worst. Their only redeeming quality is they refund their BS plants but it's a pain. You get 1.5 good plants you can salvage for every 4-5.
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bluebear317
September 20, 2022
"The plants arrived in poor condition"
The plants arrived in poor condition, but I did everything they said about airing them out, etc.. but they all ended up dying and I do have a green thumb. It was supposed to be for gifts for big donors so very disappointing. Ending up having to buy something else.
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RossRuiz
September 06, 2022
"Sent pictures of plants that were in…"
Sent pictures of plants that were in bad shape as requested to this company. As of August 23rd haven’t received a response. Very disappointed in their customer service. When I had talked to them about the plants the persons attitude was indifferent. I won’t order from them again.
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lazymeercat194
July 31, 2022
"Great working with Mountain Crest"
Great working with Mountain Crest! The plants are lovely and arrived in great condition.
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VickieCurtis
July 06, 2022
"Order shipped quickly"
Order shipped quickly. The plant suffered from the heat and poor handling by the shipper, but I trimmed off the damaged leaves and replanted it. I have watched it carefully and it is recovering and doing very well. It is a beauty!
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Renee.Ramos
July 04, 2022
"I received my order but 3 of 4 the…"
I received my order but 3 of 4 the plants I ordered looked rather beat up, only one was alright..of the 3, one is starting to look better, one looks the same and the last still looks really sad. This was my first order and I was very disappointed with what I received.
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LouellaHall
July 01, 2022
"My succulents arrived in beautiful shape!!!"
My succulents arrived in beautiful shape. I am looking forward to adding them to my succulent pots!!
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ClaraMartinez
June 29, 2022
"The plants were all so well packed"
The plants were all so well packed. They arrived in a timely manner, well packed, and looking healthy. Love working with this company.
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happysnake478
June 27, 2022
"I still haven't received my order"
I still haven't received my order. Keeps saying it's still in transit! I hope they're not dead by the time I get them. Was really looking forward to them because I've never had these before. 😥
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smallpanda228
June 26, 2022
"I’m obsessed"
I’m obsessed! Best shipment of babies I’ve ever ordered.
I wish I had videoed the unpacking! 12 of the most beautiful succy’s I’ve ever ordered. I immediately set them on a window sill and gave them all a drink. The next morning they thanked me by stretching out and upwards. Absolutely beautiful! I’m already starting on another order.
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orangebutterfly736
June 26, 2022
"Would probably order more"
The plants arrived packed safely. My one issue was the living stone. Priced higher than several of the other succulents I only received one and it doesn’t look at all healthy. Similarly priced was the string of watermelons and it looks great.
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TommyShaw
June 25, 2022
"Everything arrived intact and still…"
Everything arrived intact and still looked good even after being in the box for a couple days. I watered them and let them sit by the window and they perked right up.
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MiltonMorrison
June 22, 2022
"The plants arrived in good condition."
The plants arrived in good condition. I didn't read the ad/catalog carefully, so I was disappointed to see they were only 2-in. pots - rather small for the price.
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purplekoala260
June 22, 2022
"I’ve read the hype about MCG online and…"
I’ve read the hype about MCG online and thought to myself “Meh, they can’t possibly be THAT much better than the competition.” Y’all! I have been LYING to myself. They really are! Even in 98 degree weather my plants arrived safely with ZERO damage. I WILL order again. Repeatedly.

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tinymouse255
September 17, 2020

“It was showing shiny pictures to attract customers, and to my dismay they only shw positive feedbacks and colorful image on their site. The rotten part how you get to know after paying a steep price and get duped! Buch of thugs!”

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